800-942-4258

We require prompt notification of any possible claims.

CALL (800) 942-4258

Monday – Friday,  8:30 am – 4:30 pm EST   

After hours, our Answering Service can page an Agent in an Emergency.

If your insured horse sustains any injury or sickness, take care of them FIRST & then call us.  Remember that all Medical/Surgical claims are paid by reimbursement, once processed by a claims adjuster.

In an EMERGENCY:

In the case of humane euthanasia, if possible contact your claims adjuster first. If you need assistance, we can walk you through the process. Unless otherwise specified, fatal cases usually require a necropsy at the insured’s expense to determine the cause of death.

You may also contact the appropriate claims adjuster directly…

 

Equine Mortality / Medical & Surgical CLAIMS:

 If you are uncertain whether or not to report a claim, call our office (800) 942-4258  & our Agents can help you determine if opening a claim is necessary. It is better to report incidents to our office promptly, rather than waiting for bills to escalate; you may miss your reporting period.

Information you will need to provide:

  • Named Insured / Policy #
  • Name of Horse
  • Date of occurrence
  • Description of issue
  • Treating Veterinarians & Contact information
Underwriting CompanyPolicy prefixAdjuster to CALL
American Equine Insurance / Diamond State Insurance Co.AEM #National Equine Adjusting
(800) 783-9418
Great American InsuranceAMP #Great American Insurance – Claims Dept.
(800) 331-0211
StarNet InsuranceFIM #
QAM #
Frank Aubrey Equine Adjusting
(800) 431-1565
XL Specialty InsuranceSDI #
US #
R.J. Ketch Equine Adjusting
(800) 732-6012
American Reliable / American Bankers InsuranceR.J. Ketch Equine Adjusting (800) 732-6012

Liability & Farm Property CLAIMS:

When property is damaged, immediately secure it from further damage if possible.

For Liability Claims, please provide the following information:

  • Named insured / Policy #
  • Name of injured parties / Owner of damaged property
  • Contact information for all parties involved
  • Date of occurrence
  • Location of occurrence
  • Description of incident
  • Contact information for any witnesses
Underwriting CompanyPolicy prefixAdjuster to CALL
American Bankers / ReliableSL #
CCC #
FSL #
FOU #
American Bankers
(800) 245-1505 x253
Great American InsuranceAPK #
CAP #
AFL #
FPC #
Great American Insurance
Claims Dept.
(800) 567-7359 *4
Travelers Insurance Company700- #
710- #
715- #
Travelers Insurance Company
(800) 238-6225
StarNet InsuranceCFM #
QFO #
Berkley Risk Administrators
(866) 391-9675
American Equine Insurance / Diamond State Insurance Co.AEL #
ARE #
ARL #
National Equine Adjusters
(800) 783-9418